CONTACT

    *To request for your BanG Dream! Girls Band Party! in-game account deletion, please submit the form below with correct information of your in-game Player Name, Player ID, Transfer ID and Device Model used to play the game. Note that once the request is confirmed and processed, all the game data of the user account will become unavailable.

    Email Required

    Player Name Required

    Player ID Required

    Transfer ID

    App Version

    OS Platform Required

    OS version

    Device ModelRequired

    Issue TypeRequired

    Description and details of the issue / purchase / account / opinions etc.Required

    ※Please confirm our Privacy Policy and Terms of Use and click "I Agree" before submitting the request.

    ※Depending on factors including the volume of inquiries received, the details provided or the issue itself, the time needed for the replies may vary.

    ※For Data Transfer requests, please submit the request directly via the in-game menu (MENU > Support > Data Transfers > Contact Us).

    ※For Account Deletion requests, players must provide correct information for the above required details for us to verify the ownership of the requested account. It is strongly recommended to submit the request directly via the in-game menu (MENU > Delete User Data). Once the account deletion request is verified and processed, the designated User Account will become unavailable and the Game Data and Player Data of the account may be retained for up to 14 days before complete deletion.